Irontrex
Privacy Policy

Irontrex
Privacy Policy

At Irontrex, we prioritize data privacy. Our Privacy Policy explains how we collect, share, and process your Personal Data. Please read it carefully to understand your rights and choices.

At Irontrex, we prioritize data privacy. Our Privacy Policy explains how we collect, share, and process your Personal Data. Please read it carefully to understand your rights and choices.

Effective Date: May 19, 2025

Roles & Responsibilities

IronTrex CyberTechnology ("IronTrex") is the controller of your Personal Data as outlined in this Privacy Policy, unless otherwise stated. If we act as a data processor on behalf of our clients, this policy does not apply — in such cases, the client controls the data and their privacy practices may differ from ours. For questions or rights related to such data, please contact the client directly. For more compliance information, visit our Trust & Security section.

Data Collection & Sources

Covered Data Processing Activities

This Privacy Policy explains how IronTrex collects and processes Personal Data, including:

  • Information You Provide: Name, email, job title, company name, or other details when you sign up, contact support, or attend our events.

  • Administrator Data: Collected when managing services with IronTrex, including user credentials, contact info, billing, and service configurations.

  • Community Data: Forum usernames, profile photos, and feedback shared within our support or community spaces.

  • Job Applicant Data: Resumes, work/education history, and other application details submitted for job opportunities.

  • Contract and Payment Data: Billing names, addresses, and transaction records when using our services.

  • Audio/Visual Data: Recordings from meetings or webinars for business and marketing use.

  • Consumer Product Usage: Authentication and usage data when interacting with IronTrex apps or services.

We may request consent or provide notices for sensitive data where required by law.

Data from Other Sources

IronTrex also receives Personal Data from third parties for business purposes, including:

  • Business Contact Information: Names, job titles, emails, and social profiles for outreach and intelligence.

  • Job Candidate Data: Background checks and employment history from third-party sources, where legally permitted.

  • Security Data: Breach intelligence, threat indicators, or leaked credentials for product protection.

  • Platform Integrations: Technical data such as open-source contributions, integrations, and authentication metadata.

Security Measures

IronTrex maintains a comprehensive security program with industry-standard safeguards to protect your data from unauthorized access, loss, or misuse. While we implement strong controls, no system is entirely immune. Users are responsible for keeping their credentials secure. If your IronTrex service is managed through an organization or enterprise, that entity is responsible for security configuration.

International Data Transfers

Your data may be transferred, processed, and stored outside your country — including the U.S. or other regions where IronTrex or its affiliates operate. Some of these locations may not have the same data protection laws as your jurisdiction. IronTrex ensures data protection through standard contractual clauses or equivalent safeguards.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, contractual, or operational obligations. Retention is based on factors like data sensitivity, purpose, and legal compliance.

Your Choices

IronTrex may use your data for content, personalization, and marketing. You can manage how your data is used:

  • Email Marketing: Click “unsubscribe” in marketing emails or update preferences in your account.

  • Service Communications: Cannot be unsubscribed from (e.g., billing, account alerts).

  • Analytics & Cookies: Manage settings via your browser or opt-out via tools like Google Analytics or Cookie Consent.

  • Privacy Rights: Depending on your region, you may have rights to access, update, delete, or restrict use of your data. You may also opt out of targeted advertising or data sharing.

To exercise any of these rights, please fill out our online privacy request form.

How to Contact Us

If you have any questions about this policy or how IronTrex handles your data, contact us:

  • Email: privacy@irontrex.tech

  • Online Form: [Visit our Contact Page]

  • Mailing Address:
    IronTrex CyberTechnology
    Attn: Data Protection Officer
    GMR Aero Towers, GMR AeroCity,
    Hyderabad – 501218, India

Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. The “Effective Date” will be updated accordingly. If we make major changes, we may notify users via email or by posting a prominent notice on our website.